NAB inks IBM outsourcing deal

IBM will assume responsibility for the mainframe and data centre operations of National Australia Bank (NAB) in a new outsourcing deal. The move comes just after NAB suffered a massive disruption in its IT system, but the timing is linked more to closely to the expiry of an enterprise bargaining agreement at the bank. A total of 425 IT jobs will be transferred from NAB to IBM, with the latter not usually having to deal with a heavily unionized workforce. NAB is in the process of allocating $A1bn to a major IT overhaul. >more

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