How Verizon is bracing for Super Bowl insanity

verEAST RUTHERFORD, N.J. — Like the millions of people tuning in during the Super Bowl, Michele White will be glued to her monitor.

But unlike everyone else, the big game won’t be on her screen. Instead, White, the head of network operations and engineering in the New York metropolitan region for Verizon Wireless, will be staring at and stressing over something else altogether: the status of her network’s ability to handle the estimated 82,000 people who will be in attendance at the game.

While the Seattle Seahawks and Denver Broncos will be vying for the Vince Lombardi Trophy, the wireless carriers will be battling for the bragging rights of network superiority during one of the more high-profile events of the year. It doesn’t take much — maybe a selfie or Instagram doesn’t go through — before one’s reputation for service gets sullied.

“Stadiums have become billboards for our service,” White said.  More

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